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Information Technology

Telephone Mailbox Quick Reference Guide

Logging in to your mailbox

  1. Dial ‘2300’, or the message key on your phone.
  2. Enter your mailbox number, then press #, or at your own phone, just dial #.
  3. Enter your password, then press #.

Changing your password

  1. While logged in to your mailbox, press ‘84’.
  2. Enter your current password, then press #.
  3. Enter your new password, then press #.
  4. Enter your new password again, then press #.

Recording greetings

  1. While logged in to your mailbox, press 82’.
  2. Press ‘1’ for external greeting, ‘2’ for internal greeting, or ‘3’ for temporary greeting.
  3. Press ‘5’ to record. Wait for the tone, then record.
  4. Press # to end your recording. To play your greeting press ‘2’.
  5. Press ‘4’ to return to your messages.

Composing messages

  1. While logged in to your mailbox, press ‘75’.
  2. Enter the first address, then press #.
  3. Continue to enter addresses followed by #.
    (To cancel an address, press ‘0#’.)
  4. When you have finished, press # Again.
  5. Press ‘5’ to record your message. Wait for the tone, then start recording. Press # to end your recording.
  6. To play the message, press ‘2’ to add options and attachments, press ‘70’.
  7. Press ‘79’ to send the message.

Playing your messages

When you log in to your mailbox, you are in your message list at your first new message.

To play the current message, press ‘2’.

To go to the next message, press ‘6’; to go to the previous message, press ‘4’.

To go to a specific message, press ‘85’, enter the message number, then press #.

To review and respond to your messages

Before, during, or after playing a message:

  • To play the message envelope, press ‘72’.
  • To delete the message, press ‘76’. To restore it, return to the message and press ‘76’.
  • To call the sender, press ‘9’; to reply to the message, press 71; to reply to the sender and all recipients, press ‘74’; to forward the message, press ‘73’.

While you are playing a message:

  • To skip back five seconds, press ‘1’; to skip forward five seconds, press ‘3’.
  • To play the message faster, press ‘23’; to play the message slower, press ‘21’.
  • To pause, press #; to continue, press ‘2’. To disconnect, press ‘83’, or hang up.